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Policies

Mobile Appointment: We offer a mobile & onsite location for service.  Please note you will be charged $0.80 per mile that we drive to your specified location. This will be charged after service. You pay for the cut initially to act as a deposit for service. Once service is completed, the distance will be calculated and you will be charged the mileage differential (We use a card reader to take payment for travel the processing company that we use is Zettle). We recommend that you reach out to us for a quote before you schedule a service 

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Parking: We are not responsible for parking fees. If parking is unavailable at time of the appointment the service will be cancelled in accordance with our cancellation policy. As part of our mobile service, please be aware that any parking fees incurred during the service visit will be the client's responsibility. These fees will be due upon completion of the service. 

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Note: VIP's get 30 miles of travel before the $0.80 per mile takes effect. 

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Appointment Flexibility Notice: Please acknowledge that appointments may be rescheduled due to weather and travel logistics.  

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Out of state policies: We do service different states other than the DMV (DC, Maryland, Virginia) area! However, out of state clients (clients that do not reside in Maryland) are charged our out of state rate. This rate varies dependent on your state.

 

*Out Of State Fee: $25

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After Hour Bookings: Are now available M-F 8:30pm-11:00pm & Saturday 9:00pm-11:00pm. For hours outside this time frame please call for a quote. For more information regarding After Hour Appointments click here.

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Please also note that call in appointments must pay the entirety of the cost of service to reserve their appointment time. ​Options available for payment include:

*Secure Payment Link

*Venmo: ParlaeCutsAcct

*PayPal

*Apple Pay

*Card Reader

 

​Cancellation Policy: For canceling appointments we understand things happen. We give you our time and ask you value it. We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of $15.00 from the card on file. For individuals who call in their appointment and cancel last minute (circumstantial) the $15.00 fee to hold the appointment will not be refunded. ​

 

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